Acronis True Image 2019 Uefi Boot

Introduction

This commodity instructs how to use Acronis Truthful Image to recover Windows from a kick failure.

Utilise the present article only if the system is damaged to a state when you can't go to the Desktop screen and launch Acronis True Image normally. If y'all are able to access Acronis True Image within running Windows, please follow instructions from that commodity instead.

Pre-requisites

ane. Acronis Bootable Media - a bootable USB thumb drive, CD or DVD with Acronis software on information technology. Click here for instructions on how to go it.

If y'all already have the bootable media, yous can use it, including media created on a different computer. There is no need to create a new bootable media.

2. A previously created backup.

If you do not have a backup, you lot cannot restore the system using Acronis True Image. In such a case endeavour Windows built-in recovery options.

Solution

Insert Acronis Bootable Media

Reboot the computer

If at this point the computer boots into Acronis Bootable Media surroundings, then click here to skip to the role of configuring the recovery task.

Otherwise, if you observe the aforementioned Windows kick failure symptom, instead of seeing Acronis boot menu, it means that y'all need to configure BIOS/UEFI to boot from Acronis Bootable Media.

Configuring BIOS/UEFI to boot from Acronis Bootable Media

Reboot ane more time and pay attention to the text displayed on the screen. One of the first screens after the beep sound should exist telling you which key to press on the keyboard to access UEFI or BIOS settings. The button to press varies across computer makes and models. Commonly, it is either of the following: Esc, Del, F2, F9, F10, F11, F12. Printing the indicated cardinal quickly, earlier the message disappears.

For example, one of the initial splash screens may say: "Please press DEL or F2 to enter UEFI BIOS Setting". In that case yous should press either Delete (Del) cardinal on the keyboard or F2 chop-chop, while the message stays on the screen.

One time you are in the BIOS / UEFI settings, navigate to Boot Options, or Boot Order, or Kicking Priority list - the proper noun of the department varies beyond computer makes and models. Look for the department with "Boot" or "Storage" in the name. Follow on-screen instructions to navigate through the carte du jour and put the device with Acronis Bootable Media at the very top of the kick order/priority list.

Verify that the system deejay is still above other hard disks in the boot priority listing, but below the device with Acronis Bootable Media.

Salvage changes and exit BIOS/UEFI setup utility.

On Windows 8 or Windows 10 machine, if Secure Kicking is enabled and then bootable media may neglect to load or may be absent in the listing of boot devices. Disable Secure Boot temporarily to perform recovery.

Launching Acronis True Prototype application

The outset Acronis Bootable Media screen looks different depending on whether the media was booted in one) UEFI or two) Legacy BIOS/CSM modes

If y'all meet a black and white text menu (Acronis UEFI loader), press "1" on the keyboard to launch Acronis True Image application:

If you see a blue graphical menu (Acronis Legacy BIOS/CSM loader), motion the mouse arrow over "Acronis True Image (64-fleck)" or "Acronis True Image" and click information technology to launch the program:

Configuring recovery task

When the main program window appears, click "My disks" but below "Recover" in the centre of the screen. The recovery wizard will walk you through the settings.

1. Scan to the backup location

Click the Browse button to locate the backup:

Case A. Backup is on a NAS

Use either of these three methods to scan to the backup location:

ane) expand "Computers Nearly Me" department on the left panel and browse to the folder with the backup

2) click in the "File name" field and blazon two backward slashes, followed past the NAS' proper name or IP-address, followed by some other backward slash, due east.grand. \\MyNAS\, or \\192.168.0.12\. Afterwards you type the last backward slash, wait for the program to connect to the NAS, enter credentials if asked, and scan to the folder with the backup

3) NAS may or may not be discovered automatically equally a "NAS" device, depending on the NAS make, its settings and router configuration. If the automated detection succeeded, you will come across it under "My NAS connections" section

Case B. Backup is on external USB disk or on internal disk

Select the disk where the backup is stored, and scan to the folder where the fill-in file is located

Example C. Backup is in Acronis Deject

If you are restoring from Acronis Cloud, click "Acronis Cloud", enter your Acronis account credentials and click Sign in:

Click on the backup name, then click OK:

If the backup is encrypted for extra protection, type in the encryption password and click OK:

Click Side by side:

2. Select backup version

Case A. Fill-in is on a NAS or on internal or external disk

Click on the fill-in file that you would like to restore. If there are several backup files (recovery points), look at the Date column to detect the newest backup, click it, so click OK button:

Verify backup choice and click Adjacent:

Click Next push button to confirm that entire disks/partitions will be restored, not private files and folders:

Case B. Backup is in Acronis Cloud

At "Recovery bespeak" stride you volition be offered to select the backup version to restore. Days when at least i backup version was created will exist marked in light-green:

Click on the latest day marked in green:

Click on the backup creation time on the correct side. Selected time is marked with a blue background. If there are several items in the listing, choose the latest:

Click Next:

3. Marker the organization deejay for restoration

Disks and partitions in the selected backup version are listed at this stride:

Locate the arrangement disk and mark the checkbox next to it. To avoid unnecessary configuration steps further in the magician, click on the checkbox next to the disk title, eastward.g. "Deejay 1", and not on the checkboxes adjacent to partitions (EFI Organisation Partition, C:, Recovery sectionalisation, etc):

Click Side by side:

4. Define recovery destination

Case A. Left panel offers steps "Destination of Disk 1", "Destination of Disk 2" etc

Click on the disk where the system currently resides, but fails to boot, and click Side by side:

Click OK to confirm that everything on the selected deejay will exist deleted and replaced with the previous state of the organization disk from the fill-in:

Case B. Left panel offers steps "Settings of Sectionalization 1-one", "Settings of Partition one-ii" etc

Before proceeding, endeavor switching to Instance A by following instructions here, department Solution - Bootable Media, to simplify the recovery procedure.

If information technology was non possible to change recovery mode from partitions style to disks, there are 2 possible outcomes:

1) the "Next" button is not grayed out:

When recovering to the original disk with unchanged internal disks order and sectionalisation construction, the program will be able to map partitions from the fill-in to existing partitions on the original disk automatically. In such example recovery settings for each segmentation are pre-filled, the "Next push" is not grayed out and y'all can press it right away. Proceed clicking "Next" to motility through the list of partitions on the left console. Going through some partitions may make the program "call back" for five-20 seconds to correctly friction match the disk - simply wait till the interface responds and click the "Next" button:

2) the "Adjacent" button is grayed out

The "Side by side" push button is grayed out, when either internal disks order or partitioning structure has changed and the software was unable to automatically notice the original sectionalization:

Click "New location":

Locate the original disk on the list and click on its first segmentation:

Click Accept:

Click Side by side to move the second partition's settings:

Click New location, this fourth dimension to gear up the destination for the second partitioning:

Select the second division under the system disk:

Click Have:

Click Next:

Repeat the process till reaching "MBR recovery" point on the left panel. When working with big partitions, the program may require 5-20 seconds to reply - merely wait till it finishes reading them and responds.

When asked about "MBR recovery": click on the arrangement deejay:

Mark the checkbox "Recover deejay signature":

Click Next:

When the "Stop" pace is highlighted on the left console, that is the terminal gamble when you can safely cancel the recovery and undo whatsoever changes made on the configuration screens before the program starts applying them:

Performing the actual restoration

Click Proceed to start the actual process of replacing the current failing system land with a healthy system state from the backup:

When the recovery finishes, have out Acronis Bootable Media and close Acronis True Prototype window.

Computer will reboot.

Windows will kicking in a country as it was exactly when the backup was taken.

Troubleshooting

If possible, have notes and photos of the actions you undertake during troubleshooting. If you will be contacting Acronis directly for assistance, step-by-step pictures would help to resolve the event quicker.

Recovery fails with an error

Click on the Log tab, then click on the plus sign to see the log of the failed functioning. To facilitate further effect investigation and troubleshooting, relieve the recovery log and a system report:

ane) Open the Log tab, right-click anywhere in the log, select "Save all" and save the log file.

2) Click on a small triangle next to the question marker in the upper peak corner of the window, select "Generate Arrangement Written report". When the report generating finishes, click "Salvage as" and browse to the same folder where the recovery log was saved previously.

CRC, Write and Input/Output (I/O) errors in the log may indicate the need of system disk replacement. Take the system deejay out of the computer box, connect it to another computer and run diagnostic checks against information technology:

i) Free CrystalDiskInfo instantly reads the deejay health status as reported by the disk itself and displays it as Skillful, Caution or Bad. Information technology is the quickest fashion to place a disk hardware failure.

2) Defended diagnostic utilities from the disk manufacturers accept the longest time to consummate the checks, but provide the most accurate methods of checking whether the deejay is adept or needs replacement:

 - Western Digital drives: Data Lifeguard Diagnostic for Windows

 - Seagate disks: SeaTools for Windows

 - HGST disks: HGST Windows Bulldoze Fitness Exam (WinDFT)

 - Intel SSDs: Intel Solid Country Drive Toolbox

 - Samsung drives: Samsung Magician

 - ADATA drives: ADATA SSD ToolBox

 - Kingston SSDs: Kingston SSD Toolbox, Kingston SSD Manager

 - Transcend SSDs: Transcend SSD Telescopic

 - Silicon Power disks: SP ToolBox

 - Toshiba disks: Toshiba PC Diagnostic Tool Utility

If no issues were found with the disk, contact Acronis Customer Cardinal for farther help with organization recovery every bit explained here.

Recovered system does not boot

Verify that the bootable media way (UEFI/Legacy BIOS) corresponds to the system deejay type (GPT/MBR)

Before you start the actual recovery, wait at the pictures in the comparative table in this commodity to be able to determine whether Acronis Bootable Media starts in one) UEFI mode or two) Legacy BIOS/CSM mode.

While on the disks/partitions selection screen ("What to recover" tab of the recovery wizard), motility the mouse pointer over the organisation disk title, e.one thousand. "Deejay 1" or "Deejay two".

Correct-click on the disk championship, due east.g. on "Disk i". Practice non click on the disk partitions on that screen.

Click on "Backdrop":

Wait at the value of "Partition scheme" parameter. It could exist either 1) GUID Sectionalization Table (GPT):

or ii) Master Kick Record (MBR):

one. If it says "GUID Partition Tabular array (GPT)", then the bootable media should take started in UEFI fashion (blackness and white text menu with keyboard-only navigation). If you observed the Legacy BIOS/CSM kick mode instead, please reboot the computer, enter UEFI/BIOS settings and enable UEFI kicking for the device with Acronis Bootable Media. If you are unsure most how to practise that, follow instructions here.

2. If information technology says "Master Boot Record (MBR)", then the bootable media should take started in Legacy BIOS/CSM kick mode (colorful graphic boot carte du jour with mouse and keyboard navigation).If yous observed the UEFI boot mode instead, please reboot the figurer, enter UEFI/BIOS settings and enable Legacy BIOS/CSM boot for the device with Acronis Bootable Media. If y'all are unsure about how to do that, follow instructions hither, but choosing the opposite values from indicated there (e.g. choose "Legacy Support On").

At that place may be situations when y'all meet 2 entries, referencing the same Acronis Bootable Media device in the kicking guild list: one with "UEFI" or "EFI" prefix, and one without it. In such instance yous need to pick the one that matches the boot mode of the internal disk where the restored Windows will run. Boot options, such as "UEFI offset", "Launch CSM: Disabled", propose that Acronis Bootable Media entry with "UEFI" or "EFI" prefix should be used.

Avoid resetting BIOS/UEFI settings to their default values. Otherwise the UEFI/Legacy BIOS switch for the internal disk may change, complicating the recovery.

Acronis Bootable Media fails to boot, freezes, closes or reboots unexpectedly

Create Acronis Bootable Media, based on WinPE, using Avant-garde mode, as explained in this commodity. And so reattempt the restoration.

Unable to select a destination partition in the recovery sorcerer

Click Cancel push button to leave recovery wizard window, click on the Tools tab and use "Add new disk" magician to quickly clear deejay contents. Exist careful when selecting the disk for "adding" as the tool completely deletes everything on the selected disk and that action cannot exist undone.

The disk with backup file is shown as empty in the "Browse" dialog

Make sure that the disk, storing the fill-in is not formatted in ExFAT format. Acronis Bootable Media(Linux-based) is not able to read from ExFAT-formatted disks. If this is your instance, either create a WinPE/WinRE-based bootable media, or use another figurer to move your backups from ExFAT disk to some other location, re-format the disk in NTFS format, move backup dorsum onto the deejay and reattempt the restoration.

Incorrect number of concrete disks are listed at "Where to recover" step

If you do not come across the original deejay in the list or it appears as two split up disks, it may exist set to run in RAID mode, unsupported by the standard bootable media (Linux-based). In such case y'all demand to go to a second computer and create a special WinPE-based bootable media there, with drivers for the RAID controller. The fastest way to get it is use MVP WinPE architect (choose Advanced version).

Installed software/system behaves unusually after restoration

Afterwards the recovery is completed, installed programs and the arrangement may seem to behave unusually slow, requesting reboots etc. These are required to complete the missed maintenance tasks, such as downloading and installing updates and running regular checkups. If that happens, just let the required operations complete and after ane or several reboots the organisation should be back to normal.

Acronis Truthful Epitome reports "You've exceeded the maximum number of activations for this serial number" status under Business relationship tab afterwards system restoration

Click "Resolve problem" button under Account tab, select "I take inverse hardware..." pick, and then "Movement license from some other figurer", click on the estimator name and, finally, click "Movement license". Click here for more information.

Third-political party software programs/Microsoft Windows ask for license reactivation

If the system disk failed and you had to replace it with a new one, installed software and Windows may or may not ask for their licenses reactivation subsequently the recovery. Information technology they do, that is due to a pregnant hardware change detected and cannot be and should not exist prevented or avoided by Acronis software. Contact the respective third-party software vendors or Microsoft for help with license reactivation.

Computer locks upward at entering UEFI/BIOS settings

If the invitation to printing a key to entier UEFI/BIOS stays on the screen forever after you press the key, it could indicate a failure of one of the estimator components (hardware).
Power off the computer, physically disconnect the power string (if it is a desktop), open the case and unplug the system disk. Then connect the power cable back and start the computer, press the required key and come across if you get to the BIOS / UEFI setup screen. If this does non help - keep disconnecting other devices (all USB devices, SD cards, network cable etc) one-by-i until you notice the culprit. The declining device then may need repair or replacement.
If you feel uncomfortable working with computer parts, bring the computer to a professional person service center to diagnose and fix the issue with inbound BIOS / UEFI settings.

More information

Contact Acronis Customer Central if you lot have any questions or need assist:

i) Sign into your Acronis account at https://account.acronis.com/. If you exercise non accept one yet, click Sign Up to create it.

2) (stride for perpetual licenses owners) If you have not registered your license central still, click "Add together keys" push button in the upper top corner of the screen, copy and paste the serial number and click "Add" to annals it.

3) Click on the Back up tab on the left panel.

4) For technical questions and bug click "Technical issue". For all other matters click "Trial/Pre-sales/Licensing question".

5) Enter Alive Chat ("Instant Conversation") or submit a ticket by email ("Submit a ticket"). Owners of subscription and PPI licenses likewise become support by telephone for technical issues. Providing us recovery log, organisation report, step-by-step screen photos and the list of the undertaken steps would let for quicker issue resolution.

Source: https://kb.acronis-infoprotect.ru/it/node/59873

Posted by: jaroszgerentow90.blogspot.com

Share this post